FAQ & Glossary

Empower Your Understanding of Warehouse Automation

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  • HaiPick
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  • HaiStation
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  • 3PL Solution
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What is the Hai NexTech Tour?

The Hai NexTech Tour, hosted by Hai Robotics EMEA, is a series of exclusive events renowned for their success in previous years, with seats selling out quickly. Designed for Hai customers and partners, it offers a dynamic platform to explore cutting-edge technologies and solutions, share innovative ideas for business growth, and uncover new opportunities for achieving process excellence in supply chain and logistics.

What is the load for the tote used for Grappling-hook ACR?

The standard load is 30 kg. The maximum load can be customized to 50 kg.

Why is it not necessary to attach QR codes to the tote used for Grappling-hook ACR?

To achieve an ideal 30 mm case spacing, we must install a guard board on the rack, which restricts the tote's position. Consequently, there's no need to recognize the tote's angle using a QR code. This method enhances the efficiency of loading and unloading goods.

What are the Current Challenges to Retail Logistics Management?

1. Demand forecasting: Accurate demand forecasting is critical for retail logistics management to avoid stock-outs or overstocking. Retailers must also manage inventory levels to optimize sales and minimize losses from overstocking or understocking. However, the retail industry's complex supply chains can make it challenging to manage relationships with multiple suppliers, manufacturers, distributors, and retailers and ensure the timely delivery of goods.

2. Transportation costs: Transportation costs associated with moving products from suppliers to stores can also be a challenge for retailers. Managing delivery schedules and negotiating rates with carriers is essential. Additionally, customers expect fast and accurate delivery of products, which puts pressure on retailers to offer efficient logistics operations.

3. Reverse logistics: Reverse logistics is another significant challenge for retail logistics management. Retailers must manage the process of returns, repairs, and refurbishment of products, which can be time-consuming and costly. Implementing and managing logistics technology, such as warehouse management systems and transportation management systems, is essential to improve efficiency and accuracy.

4. Sustainability: retailers must consider the environmental impact of their logistics operations and implement sustainable practices, such as reducing packaging waste and using eco-friendly transportation methods.

Why are Automation Solutions Critical to Retail Logistics Management?

1. Increased Efficiency: Automation solutions can revolutionize the logistics process by eliminating the need for manual tasks, resulting in increased efficiency in the supply chain.

2. Cost Savings: By reducing labor costs, increasing accuracy, and reducing errors, businesses can save money and reinvest it into other areas of their operations.

3. Improved Customer Service: With visibility and tracking of inventory and shipments, businesses can respond quickly to customer inquiries and provide accurate delivery times.

4. Increased Flexibility: With automation solutions, businesses can respond quickly to changes in demand, supply chain disruptions, and other factors that can impact the logistics process.

5. Enhanced Visibility: Automation solutions provide visibility and tracking of inventory and shipments, enabling businesses to make informed decisions and optimize their logistics operations.

What are the Current Challenges for Third-party Logistics (3PL) Companies?

1. Increasing competition: As the demand for 3PL services grows, more companies are entering the market, resulting in heightened competition.

2. Rising customer expectations: Customers demand faster delivery times, higher levels of shipment visibility, and more personalized services.

3. Capacity constraints: During peak seasons, 3PLs may face capacity constraints as they try to meet the growing demand for their services.

4. Talent shortage: The logistics industry is facing a shortage of skilled workers, making it difficult for 3PLs to find and retain talent.

5. Global economic uncertainty: Global economic uncertainty, geopolitical tensions, and trade policy changes can impact supply chain and logistics operations, presenting challenges for 3PLs.

Therefore, more 3PL companies are seeking warehouse automation solutions to improve their operations and stay competitive in the market.

How to Choose the Best 3PL Automation Solution Provider for Your Business?

Partnering with a trustworthy third-party logistics (3PL) automation solution provider can streamline business operations and boost supply chain efficiency. However, finding the right provider can be challenging, given the many options on the market. To choose the best provider for your business, consider their industry experience and expertise, the flexibility and scalability of their solutions, technology and integration capabilities, and customer service and support.

Partnering with Hai Robotics offers one of the most significant benefits, the use of the latest technology to automate supply chain operations. Ensure the provider offers visibility and control, and seamless integration with your existing systems.

Hai Robotics' proven industry experience provides the necessary skills and knowledge to handle your business requirements. Look for a provider with flexible and scalable solutions that can adapt to your changing needs.

Customer service and support are crucial aspects of any provider. Choose Hai Robotics for exceptional 24/7 customer service and support, and a dedicated account manager to work closely with you.

Consider the factors highlighted above when selecting a provider to achieve your business goals.

What are the Benefits of Investing in 3PL Automation Solutions for Businesses?

1. One of the major benefits of 3PL automation solutions is increased efficiency, accuracy, and productivity. These improvements can lead to better customer satisfaction and increased profitability. By automating repetitive tasks such as picking and packing, businesses can reduce the time it takes to fulfill orders and improve accuracy, resulting in fewer errors and returns.

2. Another major benefit of 3PL warehouse automation solutions is the ability to scale up operations without having to hire additional staff. This can be especially important for businesses that experience seasonal fluctuations in demand or sudden spikes in orders.

3. Lastly, 3PL warehouse automation solutions provide visibility into inventory, enabling businesses to make better-informed decisions and optimize their supply chain. With access to accurate and up-to-date inventory data, businesses can reduce stockouts, improve order accuracy, and make more informed decisions about purchasing and replenishment.

Overall, investing in 3PL warehouse automation solutions is a smart move for businesses looking to stay ahead of the competition and drive growth.

What is the operational temperature range for HaiCharger?

The operational temperature range for HaiCharger is between -20℃ to 40℃.

Can HaiPort dock with multiple HaiPick models?

Yes, it can

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Inventory Check

Check the types, specifications, and quantities of stored items against the account.

Inventory Location

The space for storing a unit of goods in the cell.

Inertial Navigation

Navigation enabled based on the calculation of the signal deviation of the vehicle-mounted inertial sensor and identification of the positioning marks set in the operating area of the AGV.

Inventory Reorganization

Sort goods in totes and among different totes to make it convenient and quick for goods to leave the warehouse.

Inventory Relocation

Adjust tote positions in the warehouse and optimize the storage structure to make it convenient and quick for goods to leave the warehouse.

Load

External force or other factors that cause a structure or component to generate internal force and deform.

Level

Unit of number of inventory locations in Y direction.

LIDAR

A radar system that emits laser beams to detect the position and speed of the target.

Load Cell

A load cell is a force transducer. It converts a force such as tension, compression, pressure, or torque into an electrical signal that can be measured and standardized.

Lifting Fork

A lifting fork is a specialized attachment or tool used for lifting and carrying loads.