FAQ & Glossary

Empower Your Understanding of Warehouse Automation

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Why is warehouse automation important for 3PL providers?

Automation helps 3PL companies increase throughput, reduce labor dependency, improve accuracy, and adapt quickly to new customer demands—especially in multi-client environments.

What technologies are driving innovation in the 3PL industry?

Key technologies include warehouse automation, IoT solutions, data analytics platforms, robotics, and real-time inventory visibility tools. These innovations help 3PLs improve efficiency, accuracy, and scalability.

Can HaiPick System 3 handle full cartons/original packaging?

Yes. The system supports automatic tray handling, enabling full-case in/out without repacking.

Are there success stories or automated warehouse projects I can visit?

Yes. HaiPick System 3 has been deployed in over 100 projects worldwide with 10,000+ robots. Explore our customer case studies to see real-world results, or contact us to arrange a site visit and experience the system firsthand.

How is worker safety ensured when using warehouse robotics?

HaiPick System 3 includes multiple safety features:

  • Standard safety fences around automation zones.

  • Workstation protections like safety doors placed in the workstations to prevent arm injuries.

  • Smart safety vests (HaiVest) detect personnel and adjust robot speed or stop robots automatically, allowing safe maintenance without downtime.

How long do AMR batteries last, and how often do they recharge?

Fast-Transit Companion AMRs use LTO batteries with up to 10,000 charge cycles. Each charge takes ~15 minutes and provides roughly 3 hours of operation. LTO batteries offer high safety, fast charging, and wide temperature tolerance.

Can multiple storage depths coexist in one warehouse automation system?

Yes. HaiPick Robots can work with aisles having different depths, e.g., double-deep racks in some aisles and triple-deep in others.

Can AMRs connect to automated conveyors?

Yes. AMRs can deliver containers directly onto conveyors.

Can I use my own containers with HaiPick System 3?

Yes. The adjustable gripping forks can adapt to your existing containers, no matter if you have existing totes or are using cartons.

What is the maximum weight a container can hold?

Each container can hold up to 50 kg.

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Dual-Wheel Drive

A mode that uses two wheels to provide driving power.

Drive-in/Drive-through Rack

Drive-in and drive-thru racks are used with forklifts and pallet jacks. Both systems let lift trucks enter from either side to access pallets. The loads are supported by rails that are attached to upright frames.

Drive-in racking offers tight storage of boxes, ample aisle area, and allows the forklift to enter the aisle from one side.

Drive-thru racking provides good storage capacity but allows access from both ends. It uses the FIFO method of retrieval – first in, first out.

Dynamic Location

There are storage boxes of different sizes in the warehouse, and the placement of the boxes is adjusted based on the spacing between them in order to maximize the storage capacity.

Deep Learning

Deep learning is a subset of machine learning, which is essentially a neural network with three or more layers. These neural networks attempt to simulate the behavior of the human brain—albeit far from matching its ability—allowing it to “learn” from large amounts of data. While a neural network with a single layer can still make approximate predictions, additional hidden layers can help to optimize and refine for accuracy.

Differential Steering

A mode that uses the speed difference between two or more drives without independent steering mechanism to enable steering.

Driving Wheel

A wheel that can provide driving power for the AGV.

Emergency Stop Button

A button, when pressed in case of an emergency, the robot will stop.

Escape Unlocking Device

An unlocking device on the inner side of the safety fence for emergency escape.

Fork

A component on the robot, which can stretch, rotate, and pick and place goods.

Forward Logistics

The process of planning, implementing, and managing the flow of goods or products from the point of origin to the point of consumption or distribution.