In the fast-paced world of order fulfillment, operational flexibility can make or break a business’s ability to scale with demand, avert operational disruptions, and stay future-ready. On this episode of Hai-er Automation, host Michelle Dawn Mooney explores how exactly adaptable goods-to-person fulfillment solutions provide a competitive edge and ensure long-term success with industry experts Jim Shaw and Jordan Frank from Zion Solutions Group, and Matt Kelly from Hai Robotics USA.