Spare Parts Manager

Key Responsibilities:

• Maintain accurate inventory records for all spare parts and components.

• Monitor stock levels to ensure timely replenishment of spare parts.

• Optimize inventory levels to reduce excess stock while minimizing the risk of shortages.

• Source and negotiate with suppliers to ensure cost-effective and timely procurement of spare parts.

• Establish and maintain strong relationships with key suppliers, particularly in China.

• Evaluate supplier performance and quality to ensure compliance with company standards.

• Oversee day-to-day operations of the warehouse, ensuring efficient storage, organization, and retrieval of spare parts.

• Implement best practices in warehouse management to improve productivity and safety.

• Conduct regular audits of warehouse inventory and processes.

• Ensure the demo unit is operational and properly maintained for customer visits.

• Coordinate with technical teams to address any issues or malfunctions in the demo unit.

• Prepare the demo unit for demonstrations, ensuring it showcases the full capabilities of Hai Robotics’ solutions.

• Coordinate the distribution and delivery of spare parts to customers and internal teams.

• Develop and implement efficient logistics strategies to ensure timely and cost-effective delivery.

Customer Service:

• Respond to customer inquiries and resolve issues related to spare parts availability and delivery.

• Work closely with the sales and service teams to meet customer needs and expectations.

Data Analysis and Reporting:

• Analyze spare parts usage trends and forecast future demand.

• Prepare regular reports on inventory levels, procurement activities, and supplier performance.

• Identify opportunities for process improvements and cost savings.

• Lead and manage a team of warehouse and logistics staff.

• Provide training and development to team members to enhance their skills and performance.

• Ensure compliance with safety and quality standards in all aspects of spare parts and warehouse management.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

• 5+ years of experience in spare parts management, warehouse management, or logistics, preferably in the robotics or automation industry.

• Strong knowledge of inventory management, procurement, and logistics practices.

• Excellent negotiation and supplier management skills.

• Proficiency in ERP systems and inventory management software.

• Strong analytical and problem-solving abilities.

• Exceptional organizational and time management skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Experience in team leadership and staff development is preferred.

• Proficiency in Mandarin is highly desirable.

• Preferred Qualifications:

• Experience with robotic systems or automated warehouses.

• Familiarity with the Atlanta logistics landscape.