Returns Reimagined: Simplifying Returns Processing With Warehouse Automation

With an estimated one-third of online purchases returned annually, the growing returns economy is a challenge retailers can no longer afford to ignore. On this episode of Hai-er Automation, host Michelle Dawn Mooney is joined by John Santagate, Senior Vice President of Robotics at Körber Supply Chain Software, and Matt Kelly, Director of Business Development at Hai Robotics USA, to explore how companies are transforming customer returns from a cost center into a growth opportunity through warehouse automation, intelligent software, and smarter workflows.

Key Takeaways:

• The rising costs of returns in an e-commerce-driven world

• How goods-to-person automation can help streamline returns, reduce waste, and improve operator workflows

• Insights into the future of returns processing and actionable strategies for success

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