JD Logistics

After Hai Robotics’ ACR system was implemented, JD Logistics’ picking efficiency was improved to 100% accuracy, significantly increasing their shipping precision. Ergonomic workstations that provided clear instructions and action prompts for the operators were implemented while automating repetitive tasks.

This system is designed to support up to 600 picks / hour / operator, equating to about 350 orders / hour / workstation resulting in a maximum of 2,100 orders from the system each hour.

Prior to the implementation of Hai Robotics’ ASRS, JD Logistics’ average hourly throughput was 451.6 outbound orders / hour. Compared to their new daily average of 641.7 outbound orders / hour - that is a daily order fulfillment improvement of 42.09% with Hai Robotics operating at about 1/3 of the system’s maximum performance capacity. The system’s flexibility and full capabilities are seen during peak season.

Throughout the year the system flexes with demand, more or fewer ACRs are deployed, and workstations come on and offline as needed. The range of the solution’s flexibility is best seen when the system is pushed to meet the extreme market demands during Black Friday Week.

The average number of orders fulfilled in a week with Hai Robotics is 44,919  . During Black Friday Week (Nov. 24 – 30) JD Logistics successfully fulfilled 98,156 orders with the same ASRS and no additional temp-staffing. This short-term increase in orders fulfilled is 118.52% over the normal weekly rate that the Hai Robotics’ system was able to easily flex and support.

Hai Robotics’ ACRs helped JD Logistics almost triple the number of orders they can fulfill for Black Friday. Before implementing Hai Robotics’ solution, JD Logistics fulfilled 35,745 orders during Black Friday Week. Compared to the 98,156 orders fulfilled for Black Friday Week after implementing Hai Robotics’ system - that’s an increase of 62,411 orders, or 174.6% more throughput JD logistics was able to fulfill during the busiest time of year.

Training has been significantly reduced from 8 hours of structured training and 2 weeks of supervised work throughout the facility, to a 2-hour training video and about 2 days supervised work at the workstations.

The role of order fulfillment has become less strenuous, helping to both lower turnover rate and expand the role to a larger hiring pool. Employees were previously walking 10+ miles a day to fulfill orders, after Hai Robotics ACRs were implemented, employees now pick in ergonomic, operator friendly workstations.

Hai Robotics ACRs allowed JD Logistics to increase their storage height from about 5 feet to 17 feet high, that’s an increase of 240% more vertical storage. Using the same storage footprint, the number of unique SKUs JD Logistics stores and manages in this facility has increased 42.9%, from 70,000+ SKUs to 100,000+ SKUs with room to grow – this allows JD Logistics to effectively take on new customers and provide more capacity to existing customers. Storage totes are organized and placed closely together, use of vertical space is maximized, and shelving unites are placed close together with minimal aisle space.